By contacting us via text message, email, or any other messaging platform, you agree to the following terms and conditions. These terms apply to all communication related to rental bookings, customer support, and other inquiries.
Agreement to Receive Communications
By opting to contact Gwalla Rent A Car through messaging platforms, including SMS, email, or any other form of communication, you consent to receive text messages, emails, or other forms of electronic communication from us. These communications may include but are not limited to:
Booking confirmations and updates
Rental reminders and notifications
Promotional offers (if applicable)
Customer service and support inquiries
Data Usage and Privacy
We take your privacy seriously. All personal data, including your phone number, email, and any other contact information, will be handled in accordance with our Privacy Policy. We do not share or sell your data to third parties. By agreeing to communicate via text or email, you consent to the collection and use of your information for purposes directly related to your rental experience.
Standard Messaging Rates
Message and data rates may apply for SMS and other messaging services. By opting into text communications, you acknowledge that standard messaging fees from your mobile provider may apply. If you wish to stop receiving messages, you can opt-out at any time by replying with "STOP" or contacting us directly.
Opting Out of Messaging
You have the right to opt-out of receiving messages at any time. To stop receiving further SMS notifications or emails, please:
Reply to SMS messages with "STOP" or follow the opt-out instructions provided in the communication
Contact our customer support team via phone at +1 510-328-2831 or email us at [email protected] to request removal from our messaging list
After opting out, you will no longer receive any promotional or service-related communications unless you explicitly choose to resubscribe.
Accountability for Messaging Communication
While we strive to ensure accurate and timely communication, we are not responsible for any delays, errors, or miscommunication caused by technical issues, third-party providers, or other factors beyond our control. We encourage you to check your messages regularly to ensure you are informed of your rental status and any important updates.
Modification of Terms
We reserve the right to modify or update these Messaging Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of messaging services after any changes indicates your acceptance of the updated terms.
Contact Information
For any questions regarding these terms, or if you have concerns about your messaging preferences, please contact us at:
Phone: +1 510-328-2831
Email: [email protected]
Address: 1990 N California Blvd Fl 8, Walnut Creek, CA 94596
Acknowledgment of Terms
By interacting with us through messaging services, you acknowledge and agree to these Messaging Terms and Conditions. If you do not agree to these terms, please refrain from using our messaging services.