1. Information We Collect

We collect two types of information:

Personal Information: This includes any information you provide to us when you book a car rental, contact us, or engage with our services. Examples include:

Name

Email address

Phone number

Billing information (if applicable)

Driver’s license number (for rental purposes)

Non-Personal Information: This includes data that is automatically collected when you visit our website, such as:

IP address

Browser type and version

Operating system

Referring website or URL

Pages viewed and time spent on our site

2. How We Use Your Information

The information we collect is used to improve your experience with Gwalla Rent A Car and provide you with services you have requested. Specifically, we use your data for the following purposes:

• To process and confirm your car rental bookings
• To communicate with you regarding your rental, including reminders, updates, and customer support
• To send promotional offers (with your consent)
• To improve our website functionality and customer service
• To comply with legal requirements and regulations

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Encryption: We use secure, encrypted connections (SSL) to protect sensitive data such as payment information.
• Access Control: Only authorized personnel have access to your personal data, and they are required to keep it confidential.
• Data Storage: We store your information securely, taking all reasonable steps to prevent unauthorized access or disclosure.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, processing payments, and providing our services. These providers are obligated to protect your data.
• Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember your preferences and improve the functionality of our website.

You can choose to disable cookies through your browser settings, but please note that doing so may affect your ability to access certain features of our website.

6. Your Choices and Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.
• Correction: If you believe any of your personal information is incorrect, you can request updates or corrections.
• Deletion: You can request the deletion of your personal information, subject to applicable legal requirements.
• Opt-out: You can unsubscribe from promotional emails or SMS notifications at any time by following the instructions in the communication or contacting us directly.

To exercise these rights, please contact us at [email protected] or call us at +1 510-328-2831.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Gwalla Rent A Car. We are not responsible for the privacy practices of these external websites, and we encourage you to review their privacy policies before providing them with your personal information.

8. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such data from our systems.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

• Phone: +1 510-328-2831
• Email: [email protected]
• Address: 1990 N California Blvd Fl 8, Walnut Creek, CA 94596